Privacy Policy
CulinaryCraft Academy (“we”, “us”) respects your privacy. This policy explains what data we collect, why, and how we protect it.
We operate globally and comply with applicable laws, including GDPR and CCPA, where relevant. If local rules provide additional protections, we apply them where they are mandatory.
- We collect account, usage, and course-related data to deliver our services.
- We use cookies for sign-in, preferences, and (optionally) analytics based on your choices.
- You can request access, correction, deletion, or restriction of your data.
Data We Collect
We collect data you provide directly, data generated by your use of our services, and data we receive from service providers that help us operate the platform.
Common categories
Typical- Account data (name, email, password hash, locale)
- Payment metadata (via payment processors; we don’t store full card details)
- Course progress and assessments
- Support messages and feedback
- Device and usage data (IP, browser, pages viewed)
Sensitive data
We do not intentionally collect sensitive categories (e.g., health data, biometric identifiers). If you include sensitive data in support messages, we will process it only as necessary to respond and may delete it as part of retention practices.
Data minimization
We collect only what is reasonably needed to provide the platform, secure it, comply with law, and improve learning experience. If a field is optional, you can usually leave it blank without losing core access.
How We Use Data
We use your data to deliver services, maintain security, and improve performance and learning outcomes.
Core operations
- Provide and improve courses and support
- Personalize content and schedules
- Detect fraud and ensure platform security
- Comply with legal obligations
Legal bases (where applicable)
- Contract: to provide your account and course access.
- Legitimate interests: security, fraud prevention, diagnostics, product improvement.
- Consent: optional analytics cookies and certain marketing preferences.
- Legal obligation: tax, compliance, lawful requests.
Retention
We retain personal data only as long as necessary for the purposes described here, including for legal, accounting, or reporting requirements. Retention periods can vary based on data type, account status, and applicable law.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your data, and to portability and objection. Contact us to exercise your rights.
Typical requests
- Access a copy of your data
- Correct inaccurate information
- Delete your data (where permitted)
- Object to processing or withdraw consent
- Receive data portability (where applicable)
How we verify
To protect your account, we may verify requests by asking you to confirm access to your email or to provide additional context. We respond within timeframes required by law.
Contact
For privacy questions, requests, or complaints, contact us using the information below.